Long-Term Care Support
We are the official Ohio State Long-Term Care Ombudsman sponsoring agency. The Ombudsman program advocates for long-term service excellence wherever consumers live.
Locations
| Availability | Location |
|---|---|
| Mon-Fri: 8:30am - 4:30pm |
Franklin County
The resident is the heart of everything we do at the Office of the State Long-Term Care Ombudsman. The word "Ombudsman" may not be familiar to everyone, but our mission is simple – we advocate for Ohioans receiving long-term care. Whether in nursing homes, assisted living, adult group homes, or through in-home services, ombudsmen empower, educate, and advocate for individuals to have a voice in their care.
Ombudsmen do not regulate nursing homes and home health agencies, but do work with providers, residents, their families and other representatives to resolve problems and concerns. Ombudsman staff and volunteers focus their time on educating consumers of long term care services and support empowering them to know their rights and to voice their concerns.
Our Long-Term Care Ombudsman Program covers the following 16 counties:
If you or a loved one need help to file a nursing home complaint, complaint against a MyCare Ohio plan or need more information, please contact our Ombudsman program at:
Region 6 Phone: 614-345-9198 or 1-800-536-5891
Confidential fax: 614-443-1848
Region 8 Phone: Toll Free: (888)-502-6601
Confidential fax: 614-443-1848
Confidential Email: ombudsman@easterseals-cseohio.org
Volunteer
If you have a passion for helping others and are interested in volunteering with our Ombudsman program, please call 614-345-9198 or send an email to ombudsman@easterseals-cseohio.org. Or apply to be a volunteer here.
Sign up for Emails from Easterseals
Get exciting news, helpful resources, & inspiring stories delivered to your inbox each month.